FAQ's - Website Wizards | Website Design & SEO Services

Questions

Frequently Asked Question

Web Design Questions

  • Do you offer discounts on multi website related projects?

    Yes we do, please contact us for more information and a hassle free quote.

  • Do you provide upgrades to existing websites?

    Yes a good portion of our business comes from performing updates, upgrades and general modifications to existing websites. Please contact us with your website reworking needs.

  • Can I pay after the project?

    We require 50% down on our website design projects with the final 50% due just before project completion.

  • How do you accept payments?

    We prefer payments made via PayPal. You can use your already existing PayPal account or if you prefer, pay by credit or debt cards on their website without an account. We also accept Western Union or check by mail.

  • What is web hosting?

    Website hosting is when you pay a monthly or yearly fee to have a company host (store your website on their server) a website. Depending on options this fee can range in price from a few dollars a month to around twenty.

  • What is web hosting?

    Website hosting is when you pay a monthly or yearly fee to have a company host (store your website on their server) a website. Depending on options this fee can range in price from a few dollars a month to around twenty.

  • Do you offer hosting?

    Yes, we offer turnkey-ready hosting for $249.99 a year which includes an SSL certificate, phone and email support, and email setup assistance.

  • What is a domain name?

    In a nutshell you can think of a domain name as your unique address or identifier on the world wide web. It is what tracks your website name to a server location any place on the planet.

  • Why do I have to pay yearly for the domain name?

    Domain names are all leased by the year or as many years as you would like. As the lease nears the end you will be notified to renew the domain name lease. Should you choose not to renew it, the name goes into a temporary hold however after the grace period that domain goes back into the public domain pool of open names. All websites on the internet are leased by the company. This is a small fee for tracking and handing out domain names.

  • What happens if I forget to renew my domain
    name and someone else leases it?

    That domain name will become under lease ownership of the new lessor. There will be nothing you can do aside from trying to work with the new lessor for return ownership. It is best to ensure any domain names you want to keep remain under your leasing rights by ensuring yearly/multi-yearly domain name payments are made. All websites on the internet are leased by the company. This is a small fee for tracking and handing out domain names.

  • Do you handle security related web projects?

    Yes we offer solutions for websites that have been compromised. Depending on severity we may recommend a re-installation of the website.

  • I got an email from my host saying my website is compromised, what should I do?

    The first thing you should do is change all website related passwords and use only the highest security standard for these new passwords. Be sure to check for added accounts to Database Users, Cpanel Admin, Website Admin and FTP users. The next step would be a full and complete scan of the computer you use to connect to your website administrative areas. From there call us.

Graphics Design Questions